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2nd Life Science Product Complaints Congress -

2nd Life Science Product Complaints Congress
May 14 - 15, 2015
Philadelphia, PA

Ensure regulatory compliance for effective processing, investigating and trending for pharmaceutical, biotechnology and medical device complaints

2nd Life Science Product Complaints Congress – 2nd Life Science Product Complaints Congress

Thank you for your interest in the 2nd Life Science Product Complaints Congress! This year’s event was a success and we are already planning the 2016 conference. Please keep watching this website for updates.

For information on speaking opportunities, please contact Matt Greenbaum at 212-400-6242 or

For information on sponsorship or exhibition opportunities, please contact Brendan Jordan at 917-258-5154 or

The processing of product complaints is an integral part of a pharmaceutical/medical device product’s life cycle. A life science company can receive thousands of written, electronic or oral complaints each year, and it is crucial that issues are resolved in the most efficient manner possible.

The 2nd Life Science Product Complaints Congress was designed to provide life science companies with the most cutting-edge techniques to supplement the guidelines issued by the FDA. You will hear best practices for handling product complaints directly from industry experts, and you will leave this conference with effective, readily employable methods for ensuring the reliability and safety of your therapeutic products.

Top 5 Reasons to Attend

  1. Explore the most successful practices for processing and handling product complaints
  2. Learn how to utilize trend analysis and metrics to develop effective SOPs
  3. Understand current FDA regulations and guidelines for complaint management to ensure compliance
  4. Hear how to design and implement robust CAPAs programs for optimal product quality
  5. Learn how to best manage complaints on non-traditional medial channels such as social media

Who Should Attend

This conference is designed professionals from pharmaceutical, biotechnology and medical device companies who have responsibilities in the following areas:

  • Product Complaints
  • Product Quality
  • QA/QC
  • Product Safety
  • Pharmacovigilance
  • Quality System and Engineering
  • Patient Safety
  • Consumer Affairs
  • Call Centers/Customer Service
  • Compliance
  • Regulatory Affairs
  • Clinical Affairs
  • Postmarket Surveillance
  • Clinical Development
  • Clinical Operations
  • Supply Integration
  • Complaints Handling
  • Reporting and Site Surveillance
  • CMO Management
  • Global Device Coordination

This event is also of interest to:

  • Drug Safety Outsourcing Companies
  • Complaint/Adverse Event/Signal Detection/Software Providers
  • MICC and Associated Supporting Firms
  • Consulting Firms
  • Law Firms
  • CROs
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