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Check Out the Latest Patient Experience News

As an industry professional, you’ve likely heard a lot about the latest patient experience initiatives in the news; but we wanted to make sure you had a chance to check out the following articles!

Join us in Jersey City, June 4–5, at the 2nd Patient Experience Forum to further explore how you can navigate the future of healthcare, and collaborate with your peers to build a better patient experience.

Featured Sessions

The Patient/Family Experience Staff Helpline
Susan MilliganManager, Guest ServicesCINCINNATI CHILDREN’S HOSPITAL

The Fourfold Strategy to Enhance Patient Engagement
Derek NovakVice President and Chief Operating OfficerMERCY ACO

How to Build Patient and Provider Education Initiatives
Suzanne SchrandtDirector, Patient EngagementARTHRITIS FOUNDATION

Accelerate a Culture Shift Through Rapid Short-Term Results Generation
Douglas NolandExecutive Director, Patient ExperienceASTELLAS

With sessions featuring exceptional speakers from leading pharmaceutical companies and healthcare systems, the 2nd Patient Experience Forum will be a networking opportunity you won’t want to miss! Download the brochure to learn more.

Register now and save 15% off standard rates. Be sure to mention Discount Code C1019EBLOG when checking out.


ExL’s 2nd Patient Experience Conference will bring together leaders from health systems, pharmaceutical companies, device manufacturers, agencies and technology providers to discuss the patient journey and ways to improve loyalty, sales, and profits. Take advantage of the opportunity to underwrite an educational session, exhibit, or host a networking event. ExL Events will work closely with you to customize a package that will suit all of your needs.

To learn more about these opportunities, please contact David Finkel, Business Development Manager, at 917-242-3898 or

posted in ExL Events News

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