Agenda – Shared Services for Life Sciences Summit

  • DAY ONE
  • DAY TWO

DAY ONE

 MONDAY, MAY 20

9:00 – 9:45

EXPLORE INDUSTRY TRENDS ON THE RISE OF R&D OUTSOURCING
Vatsala Sadasivan, Head of Operation Excellence for R&D North America, SANOFI

9:45 – 10:30

EMPLOYEE BEHAVIOR AND IMPACTS ON ENGAGEMENT AND PRODUCTIVITY
Victoria Douville, HR Shared Services, Senior Operations Manager, BECTON DICKINSON

10:30 – 11:00

NETWORKING BREAK

11:00 – 12:00

EXPLORE THE SHINGO MODEL FOR ENTERPRISE EXCELLENCE IN BIOPHARMA
Bruce Hamilton, President, GBMP

12:00 – 1:00

LUNCHEON

1:00 – 1:45

CUSTOMER EXPERIENCE AND OUTSOURCING: WHY DOES IT MATTER?
Jerry Rosenthal, Former Director of Continuous Improvement, GLAXOSMITHKLINE

1:45 – 2:30

UNDERSTANDING THE STRATEGIC DESIGN AND DEVELOPMENT IN A SHARED SERVICES ORGANIZATION
Craig Thomason, Senior Learning Designer and Developer, Learning Shared Services, MERCK

2:30 – 3:30

EXPLORE BEST PRACTICES THROUGH LEAN SIX SIGMA TO IMPROVE QUALITY AND EFFICIENCY
Evelyn Chang, Corporate Manager, Quality and Compliance, G&W LABORATORIES

3:30 – 4:00

NETWORKING BREAK

4:00 – 5:00

CONTINUOUS IMPROVEMENT AS A SHARED SERVICE MODEL
Terry Barnhart, Head of Process and Cultural Excellence, SANDOZ

5:00 – 5:00

DAY ONE CONCLUDES


DAY TWO

 TUESDAY, MAY 21

9:00 – 9:45

SUPPORTING AN ORGANIZATION’S DIRECTION BASED ON SHARED SERVICES
Justin Morley, System Vice President Performance Excellence, SSM HEALTH

9:45 – 10:30

UNDERSTAND THE ROLES AND RESPONSIBILITIES IN BUSINESS PROCESSES MANAGEMENT
Erica Deuso, Business Process Management Expert, JOHNSON & JOHNSON

10:30 – 11:00

NETWORKING BREAK

11:00 – 11:45

ENTERPRISE-WIDE APPROACH TO MANAGE PRODUCT AND PROCESS ENGINEERING IN THE LIFE SCIENCE INDUSTRY
Jill Rankin, Global Sourcing Category Manager, BOEHRINGER–INGELHEIM

11:45 – 12:30

KEYNOTE SESSION: THE INTEGRATED VIEW OF CHANGE MANAGEMENT FOR BIG PHARMA ORGANIZATIONS
Greg Fields, Operational Excellence and PMO Executive, BRISTOL-MYERS SQUIBB

12:30 – 1:30

LUNCHEON

1:30 – 2:15

CONTINUOUS IMPROVEMENT (CI) FOR BUSINESS OPTIMIZATION IN THE PHARMACEUTICAL INDUSTRY
Sharon Brower, Director, Training and Process and Continuous Improvement, BRISTOL-MYERS SQUIBB

2:15 – 2:45

PROJECT MANAGEMENT OFFICE AT A SHARED SERVICES LEVEL
Marc Lombardi, Associate Director, IT PMO, MERCK

2:45 – 3:00

NETWORKING BREAK