Agenda – Shared Services for Life Sciences Summit

  • DAY ONE
  • DAY TWO

DAY ONE

 MONDAY, MAY 20

9:00 – 9:45

EXPLORE INDUSTRY TRENDS ON THE RISE OF R&D OUTSOURCING
Vatsala Sadasivan, Head of Operation Excellence for R&D North America, SANOFI

9:45 – 10:30

KEYNOTE SESSION: THE INTEGRATED VIEW OF CHANGE MANAGEMENT FOR BIG PHARMA ORGANIZATIONS
Greg Fields, Operational Excellence and PMO Executive, BRIDGEWRIGHT, INC.

10:30 – 11:00

NETWORKING BREAK

11:00 – 12:00

EXPLORE THE SHINGO MODEL FOR ENTERPRISE EXCELLENCE IN BIOPHARMA
Bruce Hamilton, President, GBMP

12:00 – 1:00

LUNCHEON

1:00 – 1:45

CUSTOMER EXPERIENCE AND OUTSOURCING: WHY DOES IT MATTER?
Jerry Rosenthal, Former Director of Continuous Improvement, GLAXOSMITHKLINE

1:45 – 2:30

ENTERPRISE-WIDE APPROACH TO MANAGE PRODUCT AND PROCESS ENGINEERING IN THE LIFE SCIENCE INDUSTRY
Jill Rankin, Global Sourcing Category Manager, BOEHRINGER–INGELHEIM

2:30 – 3:30

Networking Break

3:15 – 4:00

UNDERSTAND THE ROLES AND RESPONSIBILITIES IN BUSINESS PROCESSES MANAGEMENT
Erica Deuso, Business Process Management Expert, JOHNSON & JOHNSON

4:00 – 4:00

DAY ONE CONCLUDES


DAY TWO

 TUESDAY, MAY 21

9:30 – 10:15

CONTINUOUS IMPROVEMENT (CI) FOR BUSINESS OPTIMIZATION IN THE PHARMACEUTICAL INDUSTRY
Sharon Brower, Director, Training and Process and Continuous Improvement, BRISTOL-MYERS SQUIBB

10:15 – 11:00

UNDERSTANDING THE STRATEGIC DESIGN AND DEVELOPMENT IN A SHARED SERVICES ORGANIZATION
Craig Thomason, Senior Learning Designer and Developer, Learning Shared Services, MERCK

11:00 – 11:30

NETWORKING BREAK

12:15 – 1:15

LUNCHEON