Terms and Conditions
By registering for an ExL Events (“ExL Pharma”) event, you agree to the following set of terms and conditions listed below:
The fee includes the conference‚ all program materials‚ and designated continental breakfasts‚ lunches and refreshments.
Must be received in full by the conference date. All discounts will be applied to the Conference Only fee (excluding add-ons)‚ cannot be combined with any other offer‚ and must be paid in full at the time of order. Parties must be employed by the same organization and register simultaneously to realize group discount pricing options.
**Please Note: There will be an administrative charge of $300 to substitute, exchange and/or replace attendance badges with a colleague within five business days of any ExL conference.**
Cancellation and Refund Policy
If you cancel your registration for an upcoming ExL event, the following policies apply, derived from the Start Date of the event:
- Four weeks or more: A full refund (minus a $295 processing fee) or a voucher to another ExL event valid for 12 months from the voucher issue date.
- Less than four weeks: A voucher to another ExL event valid for 12 months from the voucher issue date.
- Five days or less: A voucher (minus a $395 processing and documentation fee) to another ExL event valid for 12 months from the voucher issue date.
To receive a refund or voucher, please email [email protected] or fax your request to 888-221-6750.
Credit vouchers are valid for 12 months from date of issue. Credit vouchers are valid toward one (1) ExL event of equal or lesser value. If the full amount of said voucher is not used at time of registration, any remaining balance is not applicable now or in the future. Once a credit voucher has been applied toward a future event, changes cannot be made. In the event of cancellation on the attendees’ behalf, the credit voucher will no longer be valid.
ExL Events does not and is not obligated to provide a credit voucher to registered attendee(s) who do not attend the event they registered for unless written notice of intent to cancel is received and confirmed prior to the commencement of the event.
There will be an administrative charge of $300 to substitute, exchange and/or replace attendee badges with a colleague occurring within five business days of the conference.
ExL Events reserves the right to cancel any conference it deems necessary and will not be responsible for airfare‚ hotel or any other expenses incurred by registrants.
ExL Events’ liability is limited to the conference registration fee in the event of a cancellation and does not include changes in program date‚ content‚ speakers and/or venue.
*The opinions of ExL’s conference speakers do not necessarily reflect those of the companies they represent, nor ExL Events.
Please Note: Speakers and agenda are subject to change without notice. In the event of a speaker cancellation, significant effort to find a suitable replacement will be made. The content in ExL slide presentations, including news, data, advertisements and other information, is provided by ExL’s designated speakers and is designed for informational purposes for its attendees. It is NOT INTENDED for purposes of copywriting or redistribution to other outlets without the express written permission of ExL’s designated speaking parties. Neither ExL nor its content providers and/or speakers and attendees shall be liable for any errors, inaccuracies or delays in content, or for any actions taken in reliance thereon. EXL EVENTS EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, AS TO THE ACCURACY OF ANY CONTENT PROVIDED, OR AS TO THE FITNESS OF THE INFORMATION FOR ANY PURPOSE. Although ExL makes reasonable efforts to obtain reliable content from third parties, ExL does not guarantee the accuracy of, or endorse the views or opinions given by any third-party content provider. ExL presentations may point to other websites that may be of interest to you, however ExL does not endorse or take responsibility for the content on such other sites.
If sponsor claims to not have proper insurance, nor submit on schedule, ExL Events (“ExL”) provides this service and requisite insurance per conference provided the proper information is submitted by sponsor. The processing cost is $250 and is due in full prior to the commencement of the contracted conference. Please speak with your designated ExL representative to get further details on the information needed. If sponsor does not submit proper information, acquire proper insurance via the preceding, or is delinquent in monies owed for said insurance acquired via ExL’s designated carrier, ExL will not allow sponsor to set up its booth, i.e. physical stand, and/or any materials or equipment that may potentially harm conference attendees. The contracted sponsor fee is non-refundable if the aforementioned failure to provide, or acquire, proper insurance is finalized prior to the start of conference.